Case Study - One web presence for a multi-division facilities business

The client

Blue Lwandle Projects (Pty) Ltd is a South African integrated facilities management company. Their footprint covers construction, facilities management, security services, hygiene services, and occupational health and safety consulting, with the stated ambition of becoming a complete civil practice and their clients' facilities management partner of choice.

That breadth is a genuine strength in the built environment, where clients increasingly want one accountable partner rather than five separate contracts. It is also a communication problem.

The challenge of a multi-division business

When one company does construction, infrastructure, and security, its website has a specific job: make each division legible on its own terms without fragmenting the business into three unrelated companies. Visitors arrive for one thing. A facilities manager looking for security services should land on security, understand it immediately, and only then discover that the same company can handle their building work too.

We structured the site around that behaviour. The three divisions each get their own space and their own entry point from the homepage, while the shared identity, and the credibility that comes from the group's scale, carries across all of them.

Built to serve the built environment

Blue Lwandle's audience includes procurement teams, main contractors, and facilities managers, many of whom are checking a supplier from a site office or a phone between meetings. That made performance and clarity the priorities rather than decoration. The approach is the same one behind our wider web development practice, and it applies equally to other infrastructure clients such as Corridor Infra Build.

Hotfix continues to host and maintain the site, which is how most of our web engagements run: build it properly, then keep it running.